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Maid to Butler is a cleaning company with a difference.

home cleaning

We put the customer at the heart of everything we do. It may sound like a cliche but it is really true as without our customers we don’t have a successful business. Through the 12 years in business we know that communication and having a good relationship with our customers is the key. 

Customers are at the centre of what we do.

From starting with our customers at the centre of all we do we have been able to provide the very best cleaning services to our customers homes. We now have over 300 customers in Morpeth, Bylth, Bedlington, Cramlington, Amble, Seaton Sluice, Seaton Deleval and the Gosforth areas.

We make sure we understand your home cleaning needs.

Carol and Sarah work in our office and are there to ensure a customers clean goes well. From popping out to meet the customer and finding out what their housekeeping needs are. Ensuring we prove the right team for the work. Checking the customer is happy with the cleaning, and then monitoring the cleaning on a regular basis to ensure we are doing everything we can to make sure our cleaning services are the best and that our customers are very happy with us. 

Customers pop  into our office every day to say hi and let us know of any changes to their cleaning schedule that they would like to make. With Sarah and Carol always being on the end of the phone customers have peace of mind that their homes are in safe hands and that we know our staff very very well.

home cleaning

It is extremely important to us that our customers know who is coming into their homes and where their home keys and information is stored. Nearly all of our 25 staff members have been with us for years. If we take on any new staff they go through a vigorous recruitment process and are always working with a more experienced member of our team. We have a secure and robust CRM system. All our customer keys are kept in a safe in the office and are then signed out and in when a staff member needs them for a house clean. 

Looking after our customers and their homes and personal information is very important to Maid to Butler and our vigorous processes give our customers confidence in letting us clean in their homes. 

home cleaning

If you would like some help with your home cleaning when you are at your staff party please call us on 01670 457880, email us on enquiries@maidtobutler.co.uk or click here https://maidtobutler.co.uk/form

Please have a look at our reviews at https://www.yell.com/biz/maid-to-butler-housekeeping-services-choppington-6951593/

Cleaning in Northumberland

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