We pride ourselves just as much on our high levels of customer service as our cleaning. Our focus is to ensure a smooth service from your first phone call or email, to your first clean. Here’s how it works…
Every new customer receives a personal visit from our team to ensure we listen to your requirements and offer the perfect cleaning solution to suit your needs.
As we have an office based in Choppington there’ll always be someone at the other end of the phone should you need to get in touch. We chat to our lovely customers everyday and with everything going on right now we’re happy to reassure them of our COVID practises and how we work safely in your homes.
Your notebook we provide is the perfect tool to help you communicate any new cleaning requirements or changes you would like to tell us about in your cleaning routine.
Our NVQ qualified team give you the reassurance that your clean is carried out by a company who take pride in their team who in turn take pride in their exceptional standard of work.
The business liability insurance of £1 million shows our commitment to serve all of our customers at a professional level and our business integrity.
We are trusted by family members to be key holders for their parents homes and we often tailor make our services for them. We go over and above supporting with additional jobs which are important to them such as prescription pick ups and attending to pets.
We always strive to develop new approaches to support our customers and a recent addition is our customer newsletter which is packed with exclusive great offers from local businesses! From spa treatments to home fragrance; as a Maid to Butler customer we try to be more than a cleaning company.